Terms & Conditions


1. General Terms

    1.1 This site is owned and operated by PALM SERVICES (FZE), Address: Shariah Research Technology and Innovation Park Freezone Authority, Sharjah, UAE. By browsing and using the website www.contentataclick.com then you agree to comply with and be bound by the following terms and conditions. Together with our privacy policy, these terms and conditions govern our relationship with you in relation to this service.

    1.2 Throughout these terms and conditions the terms ‘our’, ‘us’ and ‘we; refers to www.contentataclick.com and its owners.

    1.3 The content of these website pages are for your general information purposes only and are subject to change at any time without prior notice.

    1.4 Neither we, or any third parties which provide services on our behalf such as our content writers, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information or materials which are found or offered on this website for any particular purpose. You must acknowledge that any information or materials may contain some inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent which is permitted by law.

    1.5 Your use of any of the information or materials which are found on this website is done entirely at your own risk and for which we shall not be liable. It is your responsibility to ascertain whether the products and services which are listed on this website are suitable for your own specific requirements

    1.6 This website contains material and content which is licensed to us or owned by us. This includes material such as the design, layout, appearance and graphics of this website. It is forbidden to copy or attempt to copy any of these materials.

    1.7 If you register with us as a writer, then you give your consent for us to contact you by email about upcoming work and orders.

    1.8 All customers will need to register with an account before they are able to use these services.

    1.9 If you register as a customer, then you consent to being contacted by email about your orders and you may also opt into our email marketing but this is optional.

    1.10 Customers must pay for all orders online in advance of the work being carried out.

2. Orders and pricing

    2.1 Customers will be given an exact price for the work that they have requested at the point of purchase. All fees must be paid for in advance.

    2.2 We reserve the right to change our price points at any time, without prior notice.

3. Delivery

    3.1 All content is ordered and delivered to clients through the website. All orders must include specific details about the exact nature of the customer requirements which will be used to create the brief. It is the customer’s responsibility to ensure that the information that they have provided as part of the brief is accurate and complete. Any disputes which arise out of the finished content will refer back to the original brief as the main point of reference.

    3.2 When customers place an order they will choose from two available delivery options, standard or express. Standard deliveries can expect to be delivered in 5-7 days, and express deliveries can expect to be delivered within 2-3 days.

    3.3 Once an order has been accepted and confirmed, contact is made with the customer where the writer will write the copy according to the brief which has been supplied by the customer.

    3.4 Customers can cancel an order with a writer at any time but they will not be able to get a refund if the writer has already started working on the project.

    3.5 If customers are unhappy with any aspect of the copy then they must contact us within seven working days of the copy being delivered.

    3.6 Once an order has been placed and paid for in full, you will see CFZE, UAE as the billing descriptor on your credit card statement.

4. Refunds

    4.1 All refund requests must be made within seven working days of the copy being delivered and all refunds will be issued at our sole discretion.

    4.2 If a refund is accepted then this will be paid back into the account which the original payment was made from.

5. Order Cancellations

    5.1 We reserve the right to cancel orders at any time which we believe to contain any references to defamatory, illegal or offensive material.

    5.2 Our services are not suitable for any academic purposes and we reserve the right to cancel any orders at our sole discretion which we may believe to have an academic purpose.

    5.3 We reserve the right to close or terminate the accounts of any customers which we believe have violated any of our terms and conditions.

6. Privacy

    6.1 All of the information which is contained in the briefs and presented to our writers is done so in strict confidence. It is agreed that all such information will be treated as strictly confidential and will not be disclosed or shared with any third parties.

    6.2 For more information on our privacy practices, please also read our privacy policy.

7. Contact Us

    If you have any questions about these terms and conditions or if you have a dispute you need to resolve then please get in touch with us.